Getting Started in Management
Course Ref: MS01

Should I attend this course?
If you have recently been promoted or are about to take up your first managerial or supervisory role, this course will enable you to step into your new position with confidence. You may have previously worked in a deputy managerial role, and if so you will discover how to make the transition successfully. You will learn the essentials of leadership, what your staff will need from you, and how to get what you need from them in return. You will also practise dealing with a number of everyday situations commonly faced by managers.

In this highly interactive and practical course, you will have the opportunity to get together with colleagues who are also new or prospective managers, to share ideas, and to learn through discussions and exercises.

What will I learn?
After attending this course, you will be able to:

• Describe the qualities and characteristics of an effective leader.
• Explain the roles and responsibilities of a manager.
• Identify your own leadership style.
• Communicate assertively and effectively with your people, including any individuals who are more difficult to deal with.
• Understand the dynamics of a team, and know how to ensure that its members pull together towards a common goal.
• Use tools and techniques which will enable you to plan for the future and organise your time.

What does the course cover?

• What is a leader? What is a manager? Is there a difference?
• What is my leadership style? How can I avoid appearing too aggressive…or too passive?
• What motivates the individuals in my team?
• How can I build greater team spirit?
• How should I set goals and objectives?
• How should I communicate my vision to my people?
• How should I review performance and give feedback?
• What is the art of good delegation?
• How can I plan and organise my time effectively?
• How can I manage stress for my team and myself?

COURSE BOOKINGS